Improving your customer’s experience

Customer touch points

Your company’s reputation has to do with your customer’s experience with you, your company, and then your product/service (in that order).  When taking into consideration the customer experience with your company, think of your customer touch points.  These are your brand’s points of customer contact, from start to finish. The beginning of your company’s journey […]

Civic Engagement Panel for Hispanic Austin Leadership

I was recently asked to be a moderator for Hispanic Austin Leadership‘s Civic Engagement session with Felipe Romero and Ricardo Zavala as panelist.  The panel was covering Community Engagement as a Catalyst for Change. Here’s a little background on the gentlemen that shared their insight on the panel: Felipe “Flip” Romero Executive Director, City of […]

Latinas in Business Roundtable

I was honored to be the first speaker for the relaunch of the Greater Austin Hispanic Chamber of Commerce (GAHCC) ‘s Latinas In Business Roundtable series.  The series was resurrected for women in business to help and support one another.   I was happy to present and facilitate the lively discussion from the amazing group of […]

Winter Social Series

Get ready for a successful 2020! Increase your online presence through effectively improving your LinkedIn presence and content with the last two workshops being offered by MUNDU Media of the year.  Join in with the 2 hours of the WANT program to make sure all that you learn is implemented. Our next workshop is on […]

Summer Social Series

Our next workshop is on July 17, 2019 at 9:30 AM to 11:30 AM. You’ve had this beautiful, functional WordPress web site created for your services/products. Now you want to make changes, but not have to always contact your web site designer to make these adjustments. This is a hands-on interactive workshop to have users […]

Facebook Insights to Go

With Facebook Insights to Go, users can get insights faster, filter, find, download, and share latest stats from Facebook IQ. Facebook IQ offers insights, studies and research using people, advertising and industry trends coming from Facebook, Instagram, Messenger and other platforms. These insights can be searched by different category combinations including regions, industry, people, moments, campaigns, and […]

Google My Business

Google My Business is a free and easy-to-use tool for businesses and organizations to manage their online presence across Google, including Search and Maps. Google My Business gives you the power to attract and engage customers when they search for your business on Google. Your Google business website has many benefits. It allows you to present your business […]

WordPress top plugins

 WP Engine is the world’s leading WordPress digital experience platform that gives companies of all sizes the agility, performance, intelligence, and integrations they need to drive their business forward faster.  The WordPress directory is made up of nearly 55,000 plugins given WordPress users endless options for customizing and optimizing their WordPress site.  To narrow down the list: […]

Selling with location-based data

Location-based marketing on mobile runs on opted-in location data. The vast majority of location-based marketing is powered by opted-in GPS data, received from smartphones. That is, when someone opts-in to share their location with an app, the latitude and longitude data gathered from that app is what powers location-based marketing and analytics. There are other […]

Communicate to your members for a successful Meetup group

You have created your Meetup group. Now what? How do you keep the excitement going? Or you have had your Meetup group for a while, and it has lost momentum.  How do you turn this around? Get excitement going before the event. Leading up to the event, add updates with detailed comments on the event’s […]