Organize your contacts with tags on Mailchimp

Tags are labels or categories you can create on Mailchimp to help organize your contacts based on information the organizer has to communicate in a more customized way depending on who is on your list and different results.

Tags took the place of previously segmented list created in Mailchimp. For the segmented list already created static, Mailchimp has automatically converted them to tags for users.  These can be  found on the Tags page in audience section.

Tags are built for use of internal audience organization. Contacts should be directed to use groups first and then tagging can be applied.

Tags can be completely customized to be used however needed. There is an option to create a comprehensive tagging structure to organize all contacts, or a few tags can be added to identify some key contacts. Automation can also be created that triggers when a specific tag is added to a contact.

There are a few ways to work with tags. Tags can be created and then add tags from the contact table, individually from a contact’s profile, or from the Tags page in audience section of Mailchimp. Contacts can be imported and then a tag added to the entire import, or a tag added when a single subscriber added.

The important part is to have a clear strategy before getting started on how tagging will help and which tags to use.  If needing assistance, contact someone that can best advise you on creating the ideal plan to move forward.

Bags for purchases on a white background.

 

Building Content For Success

Content used for your web site to social media efforts is key to successfully attracting your ideal client and having them make the decision to find out more about your services or products. These are helpful tips on considering information to use or create:

  • Listen to questions you are being asked and make sure to answer in your content.
  • Share information around current events or trending topics that are relevant to your industry or of interest to your customer base.
  • Use keywords and focus on your expertise. Staying relevant in a specific area will help establish a niche in your industry.
  • Make sure the information is of value to the reader or of interest to the reader.
  • Share other resources that your ideal client may find useful.

Listening customers

 

 

E-mail Marketing for the Online Presence of Your Business

By: Monica Peña   (@MUNDUmedia)

E-mail marketing is a great way to build loyalty, trust, and/or brand awareness. If used correctly, sending e-mail messages will cultivate long lasting relationships of a merchant with its current or previous customers, encourage customer loyalty, communicate updates on new products/services, and help create repeat business.

Tips to getting started with your online marketing or to improve an existing campaign are:

  • It is important to use an e-mail marketing provider, so that there is an opt-out option.
  • Add sign up form on your web site so that your contacts have the option to sign up to receive your information.  Let potential subscribers know what and how often information will be shared.
  • Remember branding and make sure to add your company’s logo prominently on each communication.
  • Follow a certain format or theme so that contacts can easily find information and for branding.
  • Stay relevant and current with shared information.  Remember e-mails are an extension of your customer service.  Think about answering your customer questions, new offerings, or what information they most want to know about.
  • Use images when possible to make the newsletter visually appealing. Short and to the point with message e-mails are the most popular.
  • Add “Send to Friend” option as a way for interested readers to easily forward the information to their contacts.
  • Include social share features and add newsletter to updates on social media sites.
  • Segment your list when possible to customize communication for a certain purpose to a particular group of viewers.
  • Reroute readers to your web site for search engine optimization (SEO) perks and call to action purposes.
  • Check analytics to see which links have been clicked through or what information is the most popular.  Evaluating results helps the correspondence get better each time.

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