MUNDU Media has been Nominated for the 2016 Armadillo Awards
MUNDU Media LLC has been nominated for Austin Customer Experience & Community Champion Armadillo Award. The Third Annual Armadillo Awards event is organized by The Austin Independent Business Alliance (AIBA), a nonprofit, membership organization dedicated to promoting, supporting and advocating for local business in Austin. We’ve been nominated for an Armadillo Award but we need your vote […]
Optimize Surveys for Mobile Devices
Sending surveys are great for collecting customer input about your product or service, better customer service, and the data received can even be used to create content to communicate to your ideal client. When asking people to participate, it is important to keep in mind that more and more people are taking surveys on their mobile devices. […]
Social Media with a Smile
By: Monica Peña (@MUNDUmedia) Since the beginning of my customer service career I have been taught “service with a smile”. Whether in person or on the phone, a customer feels more inclined to do business with someone cheerful and upbeat. Same is true with all other communications including social media. Ever read someone’s professional or […]