E-mail Marketing for the Online Presence of Your Business

By: Monica Peña   (@MUNDUmedia) E-mail marketing is a great way to build loyalty, trust, and/or brand awareness. If used correctly, sending e-mail messages will cultivate long lasting relationships of a merchant with its current or previous customers, encourage customer loyalty, communicate updates on new products/services, and help create repeat business. Tips to getting started with your […]

Virtually Appealing

By: Monica Peña   (@MUNDUmedia) As it is important to attend a professional event looking prepared, professional, and groomed, it is equally as important to be appealing on line.  Often times, colleagues or potential clients will want to connect on social sites.  Most importantly the ones trying to make a decision on whether to use your product/services […]

Social Media with a Smile

By: Monica Peña   (@MUNDUmedia) Since the beginning of my customer service career I have been taught “service with a smile”. Whether in person or on the phone, a customer feels more inclined to do business with someone cheerful and upbeat. Same is true with all other communications including social media. Ever read someone’s professional or […]