Standing out in Professional Networks through Social Media

By: Monica Peña   (@MUNDUmedia) Are you using social media to get the most out of the networks you belong to? As we all know, it is not enough to simply pay membership dues and wish for the best. To get true value from membership we must get involved and attend events. Same is true for […]

Social Media with a Smile

By: Monica Peña   (@MUNDUmedia) Since the beginning of my customer service career I have been taught “service with a smile”. Whether in person or on the phone, a customer feels more inclined to do business with someone cheerful and upbeat. Same is true with all other communications including social media. Ever read someone’s professional or […]